Information we collect
This section describes the different types of Personal Data we may obtain about you.
Information that you provide directly
Registration: When you create an account, you provide an email address.
Profile information: When completing your profile you'll have the option to provide information about yourself which will be included in your public facing profile, including for instance: a profile photo, name and username, your websites, contact information, your publications, projects, exhibitions, and a short bio about you.
Public posts: You may publish any information when you post content such as images and text publicly, or to those who follow you. Please, be aware that if such information consists of someone's personal data, you must have a legal ground for the processing of such personal data.
Through interactive features: Information that you provide through public sharing features of the Services (which does not include one-to-one direct messages) such as comment features or social features, will be treated as public information.
Resolve issues: You can submit some data to support, in the case that this data is needed to resolve any issues.
Information related to legal requirements: Information to comply with applicable law that requires us to retain some personal data for some period of time.
Information collected automatically
Device information: Technical details, such as information about your hardware, device manufacturer, unique device identifiers, information about software, the operating system, and version running on your system or device, browser and plug-ins, and mobile network information.
Your activity: Information about your experience while using our Services, such as response time, crash reports and errors, length of visit, and the information provided to our support team. This is statistical data about our users' browsing actions.
Log Data: We also receive this information when you use our Services, which we refer to as Log Data. This Log Data includes your IP address, operating system, visited pages, location, hardware or device information, and cookie information.
How we use the information
We will only process information that is necessary for the purpose for which it has been collected. We will use the information for the following purposes:
Providing our Services, including to communicate with you, and provide customer support in relation to the Services;
Resolving disputes, responding to inquiries, collecting and processing payments fees (as applicable) and troubleshooting problems;
Collecting and processing payment;
Customizing your experience and otherwise measuring and improving our content and Services;
Enforcing our agreements, terms, conditions, and policies, and sending you notices and alerts;
Better understanding our Users' interests, behaviors, and demographics;
To inform you of updates to our terms and policies;
For cookies that are essential to function properly;
Managing our everyday business needs, including, but not limited to the following activities: auditing, administration of the Services, analytics, fraud prevention, identify verification, and enforcement of our Terms of Service, or to comply with applicable laws or regulations;
Auditing relating to interactions, transactions and other compliance activities, and;
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity.
We may also use your information for any other purpose disclosed to you at the time we collect or receive your information, or otherwise with your consent.
Information that we share with third parties
We may share your personal data with third parties as described below:
Our Service Providers: We share your personal data with third party service providers that provide services on our behalf; for example, we use Stripe (a third party payment provider) to receive and process your credit card transactions for us. Such third parties further include, but are not limited to, providers of: website hosting; maintenance services; email services; security services; content delivery networks; customer support operations and software services; traffic analytics services; and cloud storage and computing services.
Other users: If your user profile allows it, you may choose to populate certain user profile information, including, without limitation, your name, subscriptions, communities, external links, and any image content. Any user profile information uploaded may be displayed to other users to facilitate user interaction within the Service (including when you post comments or upload images through the Service). Your account privacy settings may allow you to limit the other users who can see the personal data in your user profile and/or what information in your user profile is visible to others. Your name, username, and user profile may also be displayed to other users when you interact with a post, for instance, by “liking” the post or leaving a comment.
Other users offering subscriptions: Users of the Services can offer paid subscriptions for their content. When you subscribe to another user's content, we provide them the information necessary (including your name and email address) to manage your subscriptions via our chosen payment provider, Stripe. We do not share your credit card information with the user.
Prospective sellers or buyers: We may share and/or transfer User information in connection with the sale or merger of our business or assets (subject to local laws). Also, if we go out of business, enter bankruptcy, or go through some other change of control.
With Your Consent: There may be other circumstances where we will notify you of information that we seek to share with a third party not listed here, and will do so with your consent.
In certain cases, we may anonymize your personal data in such a way that you can no longer be identified as an individual, and we reserve the right to use and share such anonymized information to trusted partners not specified here. However, we never disclose aggregated or de-identified information in a manner that could identify you as an individual.
We are located in the United Kingdom (UK) and generally store your personal data on servers within the UK and the European Economic Area (EEA). However, please note that some of our third party service providers who process your personal on our behalf are located in the United States (US) and your personal data is therefore also transferred to their servers in the US. We may also replicate certain data to other servers and content delivery networks globally to improve the speed and performance of our Services. As such, your personal data may be transferred internationally.
The Security of Your Information
We take reasonable administrative, physical, and electronic measures designed to protect the information that we collect from or about you (including your personal data) from unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.
Personal Data Retention
We will retain your personal data for as long as needed or permitted considering the purpose(s) for which it was obtained and consistent with applicable law.
The criteria we use to determine our retention periods include:
The length of time we have an ongoing relationship with you;
Whether there is a legal obligation to which we are subject;
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations); and
Any guidelines issued by relevant legal and data protection authorities.
By law, you have a number of rights (subject to certain conditions and exceptions) when it comes to your personal data and can exercise any of these rights by contacting us.
The Right of Access: You have the right to ask us to see all your personal data that we hold about you and information on how we use it.
The Right To Rectification: You have the right to ask us to correct your personal data when it is inaccurate or incomplete.
The Right To Erasure: You have the right to ask for deletion or removal of your personal data where there is no compelling reason for us to keep using it. This is not a general right to erasure there are exceptions which may mean we are unable to comply with your request.
The Right To Restrict Processing: You have the right to “block” or suppress further use of your personal data. When processing is restricted, we can still store your personal data, but not use it further.
The Right To Data Portability: You have the right to ask us to give you (or another company you choose) all the personal data we have collected from you directly in a structured and machine readable format (a format easy for computers to use and understand).
The Right To Lodge A Complaint: You have the right to lodge a complaint about the way we handle or process your personal data with your relevant national data protection regulator (for example, in the UK this is the Information Commissioner's Office (ICO) and other European countries have similar authorities you can contact).
The Right To Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent as a lawful basis for processing your personal data.
We kindly remind you that our Services are not intended for use by children or persons under 18 years of age according to the terms of service. We do not knowingly collect or process any personal data from or with respect to children. If we become aware that we have collected personal data on behalf of a person under the age of 18, we will delete this information when we become aware of it. We will block or restrict the child from accessing our Services, or obtain consent from parents for the collection, use, and sharing of their children's personal data. If you have any reason to believe that we have collected such personal data, please inform us immediately.
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